Meetings that write themselves up, and hours you can check

Nobody in a small practice types up meeting notes. They are meant to, and then the next client walks in. A year later someone asks "didn't we agree to look at this?" and the answer is in nobody's notebook.

This fortnight Bertha learned to write up meetings. You record the conversation on your own machine, in your own language, and Bertha files a summary in the client's file: who was there, what was decided, what was promised and by whom. The recording does not leave the machine.

We also added something the practice asked for from the start: a count of the hours Bertha gives back.

It is deliberately plain. Each kind of action has a documented number of minutes, taken from what we measured in discovery: matching a payment, deciding a write-off, writing up a meeting. Bertha counts the actions it actually performed and multiplies. You can open the sum and check every line.

We do not publish a headline figure yet. When the first firm has run Bertha on its own work for long enough, we will report what it measured, and only that.